Support

If you are experiencing any problems accessing and using any of the go!cbt products and applications, please don't hesitate to contact us. We can be reached 9:00AM-9:00PM Eastern Standard Time.

One issue that is often common to new users of the go!cbt suite of applications are outdated multimedia plugin players. Please click on the links below to ensure that your system is up to date and running the latest and greatest plugins. They are free to download and install.

Links to free plugin downloads Macromedia Flash 7 multimedia plugin Required for playback and operation of .swf files for animation and operation of cbt shells. Quicktime player plugin Required for playback of .mov video and audio files. Microsoft Windows Media Player 10 Required for view .wmv and mpeg video files and audio streams. Adobe Acrobat PDF viewer Required for dowloading, viewing, and printing certificates of completion.

For urgent support matters, please use our support form below. Name: Email Address: Phone Number: Support Issue: choose one... login help administration help content help error messages private labeling other My Admin Level: choose one... user company admin master admin unsure of admin level Details of support issues. If available, cut and paste any error messages into the box to the right.     All information (email addresses, phone, etc.) sent through go!cbt will be kept strictly confidential. You will NEVER receive any newsletters, spam, or annoying emails EVER from go!cbt. Period.